Approval as a Gaming Machine Technician - Australian Capital Territory

Service summary

You will require this approval if you intend to service or repair gaming machines within a licensed premises. For the purpose of this approval, a licensed premises is one that holds a General or On Liquor Licence. This approval permits a person to:

  • Act as an employee at a licensed premise to open machines for minor repairs and to replenish coin supply; or
  • Act as a technician employed to service and repair you employer's machines throughout the Australian Capital Territory.

Please use the contact details below to find out more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this approval you must:

  • Be employed by a gaming machine service company;
  • Be a person of good fame and character;
  • Not have serious criminal convictions;
  • Provide a letter from the licensee nominating you as a technician, stating your full name and address;
  • Provide a copy of the police receipt as evidence that you have undergone a police fingerprinting and character check;
  • Provide two passport sized photos, a Statutory Declaration, and other documentation as requested; and
  • Provide evidence of Australian residential status if applicant is not an Australian citizen.

A company employee has access to all respective company machines throughout the Australian Capital Territory at the direction of the licensee. Approval that is held by an employee of a licensee can only be used on premises to which the licence relates. You are not permitted to open or undertake any work on gaming machines until approval is issued.

Please consult the Contact Officer for more information regarding eligibility requirements.


Approvals are valid for 3 years or cancelled upon termination of employment.


GeneralDuplicate Certificate$59.00



Applications and the accompanying documentation are to be lodged directly with the authorising Agency.

Approval time

Approval is generally issued in 7 to 14 days.

Administering agency

ACT Gambling and Racing Commission

Act(s) name

Gaming Machine Act 2004 (Australian Capital Territory)

Contact details

Enquiries, Licensing and Regulation
ACT Gambling and Racing Commission

Mailing address:
ACT Gambling & Racing Commission
Canberra, Australian Capital Territory 2601


02 6207 0359


02 6207 7372

Supporting information


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