Energy Efficiency (Cost of Living) Improvement (Record Keeping and Reporting) Code of Practice - Australian Capital Territory

Service summary

You must comply with this code of practice if you provide energy under the National Energy Retail Law Act. It sets out minimum record keeping and reporting requirements for energy suppliers. There are also other activities that when undertaken need to comply with these requirements, including:

  • Building sealing activities
  • Exhaust fan sealing activities
  • Ventilation opening sealing activities
  • Thermally efficient window installation
  • Retrofit thermally efficient glazing
  • Thermally efficient window covering installation
  • Window pelmet installation
  • Residential space heating and cooling activities
  • Residential hot water service activities
  • Residential lighting activities
  • Residential appliance activities.

For a complete list of all activities please see the attached document.

Please consult the Contact Officer for more information and to ascertain the level of compliance (if any) that may be required.

Service type

Code of Practice

A code of practice can be either a legal requirement or non-legal requirement. Legal codes of practice are defined as a result of legislation. Non-legal codes of practice are defined by industry regulators and bodies.

Administering agency

Australian Energy Regulator

Act(s) name

Energy Efficiency (Cost of Living) Improvement Act 2012 (Australian Capital Territory)

Contact details

Australian Energy Regulator


1300 585 165


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