Working with Vulnerable People Registration - Australian Capital Territory

Service summary

You will require this registration if you intend on working or volunteering in regulated activities or services involving vulnerable people in the Australian Capital Territory (ACT). A vulnerable person means a child or an adult who is disadvantaged. This registration works as a background check that aims to help reduce the risk of harm or neglect to vulnerable people in the ACT.

Regulated activities and services include:

  • Child protection services;
  • Residential care service;
  • Childcare service;
  • Child education service (school or other educational institution);
  • Child accommodation service;
  • Counselling and support services for children;
  • Commercial services for children (entertainment or party service, gym or play facility, photography service or running talent or beauty competitions);
  • Mental health service;
  • Migrant, refugee or asylum service;
  • Homeless people service;
  • Housing and accommodation for the disadvantaged;
  • Justice facilities;
  • Victims of crime or prevention of crime programs;
  • Addiction services;
  • Community service providing held to people and families suffering social or financial hardship or trying live independently needing support;
  • Disability service;
  • Respite care service; and
  • Emergency service.

You may also be required to have this registration if you provide:

  • Public transport for vulnerable people;
  • Coaching and tuition for vulnerable people;
  • Vocational and educational training for vulnerable people;
  • Religious service or activities for vulnerable people; or
  • Memberships for clubs and associations that have a significant membership or involvement by vulnerable people.

Please use the contact details below to find out more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

You will be required to undergo a national criminal history check. You must also complete an application form accompanied by the required documentation (for example, proof of identity).

Once your application has been received, a risk assessment will be completed to determine if you pose any risk working with vulnerable people. If it is determined that you do, you will not be granted this registration.

Please consult the Contact Officer for more information regarding eligibility requirements.


As specified on your registration.



Administering agency

Chief Minister, Treasury and Economic Development Directorate
Access Canberra

Act(s) name

Working with Vulnerable People (Background Checking) Act 2011 (Australian Capital Territory)

Regulation(s) name

Working with Vulnerable People (Background Checking) Regulation 2012 (Australian Capital Territory)

Contact details

Chief Minister, Treasury and Economic Development Directorate
Access Canberra

Mailing address:
General Post Office Box 158
Canberra,Australian Capital Territory,2601


02 62073000




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Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.