Taxi Service Operator Accreditation - Australian Capital Territory

Service summary

You will require this accreditation if you intend to operate a taxi service with one or more taxis within the Australian Capital Territory. Accredited taxi service operators are usually affiliated with an accredited taxi network provider unless you have applied for accreditation as an Independent Taxi Operator.

There are new interim arrangements in place for rideshare services, read the attached document for an overview of these new arrangements. Please use the contact details below to find out more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this accreditation you must:

  • Be an Australian citizen or permanent resident;
  • Be at least 18 years of age; and
  • Meet the suitable person's requirements.

You will be required to provide with your application form:

  • Proposed service standards; and
  • A statement supplied by a police officer about the criminal history and infringement notices, if any, that you have received.

Please consult the Contact Officer for more information regarding eligibility requirements.


Up to 6 years.



Other resources



Please lodge your application directly with the Road Transport Authority.

Administering agency

Chief Minister, Treasury and Economic Development Directorate
Access Canberra
Road Transport Authority

Act(s) name

Road Transport (Public Passenger Services) Act 2001 (Australian Capital Territory)

Regulation(s) name

Road Transport (Public Passenger Services) Regulation 2002 (Australian Capital Territory)

Contact details

General Enquiries
Chief Minister, Treasury and Economic Development Directorate
Access Canberra
Road Transport Authority

Mailing address:
PO BOX 582
Dickson, Australian Capital Territory 2602


02 62077101


02 62077171




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Supporting information


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To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

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