Approved Provider of Aged Care - Australian Government

Service summary

You will require this approval if you intend to provide aged care services and receive payments of subsidy from the Government. Aged care approval can be for one or more types of care:

  • Residential (you must also attain accreditation to receive subsidies for residential care);
  • Community; and
  • Flexible.

It should be noted that, to receive a subsidy you must be allocated a subsidy place by the Agency and then submit an application to receive a subsidy. All locations of places for approved aged care providers are allocated by the Agency and must be applied for.

Please consult the Contact Officer for more information.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this approval, you must:

  • Intend to operate as an incorporated body;
  • Be suitable to provide aged care;
  • Ensure that none of your proposed key personnel is a disqualified individual; and
  • Ensure the application is made on the approved form and accompanied by any further documentation as required.

A disqualified individual is any individual that:

  • Has been convicted;
  • Has been in management capacity with a body corporate that is or has been under external administration on grounds of insolvency;
  • Is insolvent under administration; or
  • Is of unsound mind as deemed by a medical practitioner.

Please consult the Contact Officer for more information regarding eligibility requirements.

Duration

Ongoing unless revoked.

Fees

 TypeDescription
ApplyApplication

Please consult the Contact Officer for information on fees to be submitted.

Administering agency

Department of Social Services
Ageing and Aged Care

Act(s) name

Aged Care Act 1997 (Australian Government)

Regulation(s) name

Approved Provider Principles 2014 (Australian Government)

Contact details

General Enquires
Department of Social Services
Ageing and Aged Care


Operating address:
Tuggeranong Office Park
Soward Way (cnr Athllon Drive)
Greenway
Australian Capital Territory 2900
Mailing address:
GPO BOX 9820
Canberra, Australian Capital Territory 2601

Phone:

1300653227

Phone:

02 61460001

General Enquires
Department of Social Services
Ageing and Aged Care


Operating address:
260 Elizabeth Street
Surry Hills
New South Wales 2010
Mailing address:
GPO BOX 9820
Sydney, Western Australia 2001

Phone:

1300653227

Phone:

02 92633555

General Enquires
Department of Social Services
Ageing and Aged Care


Operating address:
595 Collins Street
Melbourne
Victoria 3000
Mailing address:
GPO BOX 9820
Melbourne, Victoria 3001

Phone:

1300653227

Phone:

03 96658888

General Enquires
Department of Social Services
Ageing and Aged Care


Operating address:
100 Creek Street
Brisbane City
Queensland 4000
Mailing address:
GPO BOX 9820
Brisbane, Queensland 4001

Phone:

1300653227

Phone:

07 33602555

General Enquires
Department of Social Services
Ageing and Aged Care


Operating address:
11 Waymouth Street
Adelaide
South Australia 5000
Mailing address:
GPO BOX 9820
Adelaide, South Australia 5001

Phone:

1300653227

Phone:

08 82378111

General Enquires
Department of Social Services
Ageing and Aged Care


Operating address:
15-17 William Street
Perth
Western Australia 6000
Mailing address:
GPO BOX 9820
Perth, Western Australia 6848

Phone:

1300653227

Phone:

08 93465111

General Enquires
Department of Social Services
Ageing and Aged Care


Operating address:
100 Melville Street
Hobart
Tasmania 7000
Mailing address:
GPO BOX 9820
Hobart, Tasmania 7001

Phone:

1300653227

General Enquires
Department of Social Services
Ageing and Aged Care


Operating address:
39-41 Woods Street
Darwin
Northern Territory 0801
Mailing address:
GPO BOX 9820
Darwin, Northern Territory 0801

Phone:

1300653227

Phone:

08 89193444

Supporting information

Disclaimer

The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

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