Food and Grocery Industry Code of Conduct - Australian Government

Service summary

You may comply with this industry code if you are grocery or supermarket retailer or wholesaler. The Code is voluntary and only applies to retailers or wholesalers that have elected to be bound by the Code by giving written notice to the Australian Competition and Consumer Commission (ACCC).

The aim of the Code is to govern retailer and wholesaler conduct with suppliers and provide more contractual certainty in trading relations, encourage the better sharing of risk and reduce inappropriate use of market power across the value chain.

The Code has rules relating to areas such as:

  • Grocery supply agreements
  • Payments
  • Termination of agreements
  • Dispute resolution provisions including a retailer's complaints process, mediation, arbitration, legal avenues or the ACCC.

Please consult the Contact Officer for more information and to ascertain the level of compliance that may be required.

Service type

Code of Practice

A code of practice can be either a legal requirement or non-legal requirement. Legal codes of practice are defined as a result of legislation. Non-legal codes of practice are defined by industry regulators and bodies.

Other resources

Administering agency

Australian Competition and Consumer Commission
Enforcement and Compliance Executive

Act(s) name

Competition and Consumer Act 2010 (Australian Government)

Regulation(s) name

Competition and Consumer (Industry Codes - Food and Grocery) Regulation 2015 (Australian Government)

Contact details

Australian Competition and Consumer Commission
Enforcement and Compliance Executive

Operating address:
23 Marcus Clarke Street
Australian Capital Territory 2601
Mailing address:
GPO BOX 3131
Canberra, Australian Capital Territory 2601


1300 302 502


02 6243 1111


02 6243 1199

Supporting information


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To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

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