Food and Grocery Industry Code of Conduct - Australian Government

Service summary

You may be required to comply with this industry code if you are grocery or supermarket retailer or wholesaler.

The aim of the Code is to govern retailer and wholesaler conduct with suppliers and provide more contractual certainty in trading relations, encourage the better sharing of risk and reduce inappropriate use of market power across the value chain.

The Code has rules relating to areas such as:

  • Grocery supply agreements
  • Payments
  • Termination of agreements

        and

  • Dispute resolution provisions including a retailer's complaints process, mediation, arbitration, legal avenues or the Australian Competition and Consumer Commission (ACCC).

Please consult the Contact Officer for more information and to ascertain the level of compliance that may be required.

Service type

Code of Practice

A code of practice can be either a legal requirement or non-legal requirement. Legal codes of practice are defined as a result of legislation. Non-legal codes of practice are defined by industry regulators and bodies.

Other resources

Administering agency

Australian Competition and Consumer Commission
Enforcement and Compliance Executive

Act(s) name

Competition and Consumer Act 2010 (Australian Government)

Regulation(s) name

Competition and Consumer (Industry Codes - Food and Grocery) Regulation 2015 (Australian Government)

Contact details

Enquiries
Australian Competition and Consumer Commission
Enforcement and Compliance Executive

Operating address:
23 Marcus Clarke Street
Canberra
Australian Capital Territory 2601
Mailing address:
GPO BOX 3131
Canberra, Australian Capital Territory 2601

Phone:

1300302502

Phone:

02 62431111

Fax:

02 62431199

Supporting information

Disclaimer

The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.