Approval to Connect Water and Sewerage Services - New South Wales

Service summary

You will require this approval if you intend to connect to a water supply or sewerage service operated by the Hunter Water Corporation. You will be required to have your planning application for water and sewerage services connection inspected by either Hunter Water or NSW Fair Trading before you take them to your local Council for connection.

This approval is required for connection to:

  • Sewerage services (including recycled water)
  • Water services
  • Water meter fixtures.

Please note that plumbing and drainage work can only be carried out in NSW by individuals that hold the relevant professional licences.

Please use the contact details below or consult Hunter Water to find out more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

Please consult with the Contact Officer for information on any eligibility requirements.



Please consult the Contact Officer for information on fees to be submitted.



Step 1: If the property does not have a pre-laid water service, the property owner will need to decide whether your accredited driller or Hunter Water will be doing the water main drilling.

Step 2: Make an Application for Services Connection and pay the appropriate fees. You will need to provide Hunter Water with a copy of the plan which has been stamped by Council. To complete the application you will need to provide:

  • The size of your private water service
  • The size of the drilling to the water main
  • The plumbing licence number, name and phone number
  • The date when the water meter frame will be ready for Hunter Water's contractors to install the meter.

Step 3: Connect the water and / or sewer services.


  • Connect the water supply first
  • Confirm the meter frame ready date
  • Confirm the drilling day and time.

For sewer connection inspections, please contact NSW Fair Trading.

Administering agency

Hunter Water Corporation

Act(s) name

Hunter Water Act 1994 (New South Wales)

Regulation(s) name

Hunter Water Regulations 2015 (New South Wales)

Contact details

Customer Centre
Hunter Water Corporation

Operating address:
36 Honeysuckle Drive
Newcastle, New South Wales 2300


1300 657 657


02 4979 9711

Enquiries Officer, Plumbing and Drainage Unit
Department of Finance, Services and Innovation
NSW Fair Trading

Mailing address:
PO BOX 972
Parramatta, New South Wales 2124


02 9895 0111


13 32 20

Supporting information


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