Taxi Drivers & Operators Code of Conduct - Northern Territory

Service summary

On 26 November 2001, Government placed a temporary cap on the maximum number of commercial vehicle licences (CVL) issued to taxis, minibuses and private hire cars.

This area is currently under review. For further information, please contact Commercial Passenger Vehicle Services.

This code of conduct is a set of service requirements designed to set minimum taxi industry protocols and standards of customer service.

Drivers and operators of a taxi are required to comply with this Code of Conduct when carrying passengers for hire or reward.

All drivers are required to carry a copy of the code in their vehicle.

A copy of the code is available from the web site, or directly from the agency, any motor vehicle registry, or taxi networks.

Service type

Code of Practice

A code of practice can be either a legal requirement or non-legal requirement. Legal codes of practice are defined as a result of legislation. Non-legal codes of practice are defined by industry regulators and bodies.

Administering agency

Department of Transport

Act(s) name

Commercial Passenger (Road) Transport Act 2008 (Northern Territory)

Regulation(s) name

Taxis Regulations 1992 (Northern Territory)

Contact details


Policy Officer, Commercial Compliance

Operating address:
38 Cavenagh Street
Darwin NT 0800
Mailing address:
GPO Box 2520
Darwin NT 0801



Website: Opens in a new browser window

Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.