Taxi Service Licence - Queensland

Service summary

You require this licence to operate a taxi service. You will require a separate taxi service licence to operate each taxi.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Definition of terms

Demand responsive service

includes a service that is

a) held out as being able to respond to requests for service immediately or within a period of time appropriate to a taxi or within a similar period; or
b) held out as being a service providing taxis or a service similar to a service providing taxis; or
c) conducted in a way that may reasonably be expected to give prospective customers or the public the impression that the service is, or operates in a way similar to, a service providing taxis.

Excluded public passenger service

means any of the following:

  1. a community transport service;
  2. a courtesy transport service;
  3. a limousine service;
  4. a long distance unscheduled passenger service;
  5. a scheduled passenger service;
  6. a tourist service.
Exempted taxi

means a taxi not required to have a meter installed.


offering to transport someone for hire.


other than in the definition for the term ''demand responsive service'', means a motor vehicle for which a taxi service licence is in force.

Taxi service

a public passenger service, other than an excluded public passenger service, provided by a motor vehicle under which the vehicle

  1. is able, when not hired, to be hailed for hire by members of the public; or
  2. provides a demand responsive service under which members of the public are able to hire the vehicle through electronic communication; or
  3. plies or stands for hire on a road.
Taxi service licence

a licence issued by the Chief Executive under which the holder is required to provide a taxi service in an area in a way that meets or exceeds specified performance levels.

Eligibility requirements

You must hold an "Operator Accreditation for Taxi Services"

If you intend to drive the taxi you must hold Driver Authorisation.



This licence will remain in effect for 5 years and may be renewed for successive terms of 5 years. (However, if you request it, the licence may be issued for a shorter period).



Taxi Service Licence (exempted taxi)


Taxi Service Licence (other than exempted taxi)


Criminal history check



Due to changes to the personalised transport industry in Queensland, which were introduced on 5 September 2016, Government will not be releasing any new taxi service licences before 2018.

Transfer details


You must transfer to a person who holds an operator accreditation for taxi services.

You must advise the Department of the transfer of the licence within 14 days using the appropriate form. You can obtain copies of the transfer form from your reginal office.

When a taxi licence or limousine licence in Queensland is transferred or agreed to be transferred, you are required to pay transfer duty.

Information on transfer duty can be obtained at Duty for limousine and taxi licences.

Additional information

Please note that the number of taxi service licences in each taxi service is controlled.

New taxi service licences are sold by tender.

Administering agency

Department of Transport and Main Roads
Passenger Transport Integration Branch
Personalised Transport Policy Team

Act(s) name

Transport Operations (Passenger Transport) Act 1994 (Queensland)

Regulation(s) name

Transport Operations (Passenger Transport) Regulation 2005 (Queensland)

Contact details

Customer Service Officer
Department of Transport and Main Roads
Passenger Transport Integration Branch
Personalised Transport Policy Team


13 23 80


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Supporting information


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