Driver authorisation for public passenger services - Queensland

Service summary

If you drive a motor vehicle providing a public passenger service in Queensland, you must hold driver authorisation, unless the service you provide is exempt. Driver authorisation is a requirement under the Transport Operations (Passenger Transport) Act 1994 that a driver providing a public passenger service must attain and maintain to operate the vehicle.

The purpose of driver authorisation is to ensure drivers of public passenger vehicles are suitable persons, having regard to the safety of children and other vulnerable members of the community, the personal safety of passengers and their property, public safety and the reputation of public passenger transport.

There are different categories of driver authorisation for the different types of public passenger transport services. A driver must hold the appropriate category of driver authorisation for the type of public passenger service being provided by the driver. The driver must also hold a current driver licence for the class of vehicle they intend on driving.

Categories of Driver Authorisation

Booked Hire / Taxi Driver Authorisation - A person who drives a taxi, limousine or booked hire service in Queensland, must hold Booked Hire / Taxi Driver Authorisation.

Motorcycle Tourist Driver Authorisation - A person who drives a motorcycle or motor tricycle for tourist services must hold Motorcycle Tourist Driver Authorisation.

General Driver Authorisation - Allows a person to drive tourist, charter bus, accommodation transfer, tourist transfer, unscheduled long distance and any other type of public transport service not defined in the Transport Operations (Passenger Transport) Act 1994.

Scheduled Services Driver Authorisation - A person who drives a vehicle which provides a scheduled passenger service (including urban, minor, school and long distance services), must hold Scheduled Driver Authorisation.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

Applicants for driver authorisation must:
  • have an entitlement to work in Australia
  • have a satisfactory criminal history
  • be medically fit
  • have a suitable driving history
  • meet the driver licence requirements for the category they are applying for.

Fees

For fee details please refer to the Driver Authorisation Fees Schedule.

Application

You can apply for driver authorisation in person at your nearest Department of Transport and Main Roads Customer Service Centre or at selected Queensland Government Agent Program (QGAP) offices.

To apply you must have:

  • a completed Driver Authorisation Application Form (F2978)
  • your current driver licence and evidence of identity documents
  • evidence of your Australian work entitlement
  • the required fee.

Additional information

For further information please read the information bulletins for the different categories of driver authorisation. They are also available on the Department of Transport and Main Roads website.

Administering agency

Department of Transport and Main Roads
Customer Services, Safety and Regulation Division

Act(s) name

Transport Operations (Passenger Transport) Act 1994 (Queensland)

Regulation(s) name

Transport Operations (Passenger Transport) Regulation 2005 (Queensland)

Contact details

Industry Accreditation and Authorisation Unit
Department of Transport and Main Roads
Customer Services, Safety and Regulation Division

Phone:

13 23 80

Supporting information

Disclaimer

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