Pet shop permit (Brisbane) - Queensland

Service summary

A pet shop permit is required if you intend to keep animals for the purposes of operating a pet shop.

Note: Any material change of use for a pet shop will require development approval under the Sustainable Planning Act 2009.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Definition of terms

Pet shop

means a shop at which animals are offered for sale.

Pet shop

means any shop or stall, at or from which animals are displayed for sale.


This licence cannot be transferred.


The permit is issued for 1 year and can be renewed annually via Brisbane City Council website.


You can obtain a schedule of fees from council. Fees and conditions are subject to change. To ensure that you receive the most accurate information, refer to council website.


You can obtain this licence by completing an Animal Permit application and submitting it to coumcil.

Alternatively you can submit the Application for a permit to operate a petshop through the online SmartForm.

Additional information

Under the Animal Management (Cats and Dogs) Act 2008; pet shops, as suppliers of cats and dogs, must microchip cats and dogs before they are given away or sold to new owners.

A voluntary Queensland Code of Practice for Pet Shops provides guidelines for the care and management of cats, dogs and other animals sold through pet shops. The voluntary code of practice is available online from the Department of Agriculture and Fisheries' website.

Under the Local Law 2009 and the Subordinate Local Law 2009 (consolidated version 2009):

  1. Food must be stored in vermin proof containers.
  2. All excreta, soiled bedding and other waste must be collected at least once each day and disposed of in a manner which will not
    1. cause environmental harm; or
    2. become a breeding place for flies; or
    3. cause an odour nuisance; or
    4. endanger the health or safety of any person.
  3. Cages and containers used for keeping animals must be cleaned and disinfected daily.
  4. The animals must not cause a nuisance of any kind to the occupiers of neighbouring premises.
  5. Premises must be maintained in a clean and sanitary condition at all times.

Additional conditions for dogs:

  1. A dog must not be sold unless
    1. it is registered with council; or
    2. the name and address of the purchaser, a description of the dog, and the date of sale are recorded and sent to the council.
  2. A dog must not be sold unless it has been fully vaccinated appropriate to its age.

Councils regulate pet shops in order to:

  • protect the amenity of the local environment
  • ensure that animals are kept and used in a way that is consistent with the rights and expectations of the local community
  • prevent pollution and other environmental damage resulting from the keeping of animals.

If you modify, update, alter otherwise change the premises, then you must prove to the council that:

  • all floors are smooth, free from cracks and other defects and covered with a suitable non slip finish
  • ceilings are smooth, rigid and free from cracks, crevices and other defects
  • the internal surfaces of walls are free from cracks, crevices and other defects
  • fixtures, fittings and appliances are impervious, durable, resistant to corrosion, free from cracks/crevices and capable of being easily cleaned.

Administering agency

Brisbane City Council

Local law(s) name

Brisbane City Council - Animals Local Law 2003 (Consolidated version 2009) Part 2 Division 1

Contact details

Brisbane City Council

Operating address:
Library & Customer Centre, 266 George Street
Queensland 4000
Mailing address:
GPO Box 1434
Queensland 4001


07 3403 8888


07 3403 9982

Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.