Training Programs for Dispute Resolution - Queensland

Service summary

The Dispute Resolution Branch provides high quality conflict resolution training to organisations, agencies and individuals to help improve communication and manage conflict.

The Department, through its Dispute Resolution Branch, conducts training in conflict resolution and dispute management processes including mediation, negotiation, facilitation dealing with difficult behaviours, and prevention of workplace bullying. Courses can be tailored to meet needs of organisations and can be delivered from 1-5 days. The mediation training satisfies the requirements of the National Mediator Accreditation System 2015.

Contact the agency for a full list of courses, dates and costs, or visit the website

Important Information:

Conducting training programs in regional centres is dependent upon the number of attendees.

Training programs are arranged through head office in Brisbane.

Service type

Support Service

A service offered by government to aid in running a business.

Eligibility requirements

No specific eligibility criteria apply.


A schedule of fees are available on request and can be found on the agency's website.

Training proposals can be created for organisations requiring twelve or more staff to be trained. This allows us to offer reductions on a per head basis.

Administering agency

Department of Justice and Attorney-General
Community Justice Services
Dispute Resolution Branch

Contact details

Training Manager
Department of Justice and Attorney-General

Operating address:
Level 1
363 George Street
Brisbane Queensland 4000
Mailing address:
Brisbane, Queensland 4001


07 3239 6277


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