Agents Financial Administration Act 2014 - Queensland

Service summary

The Agents Financial Administration Act 2014 provides for the administration of trust accounts held by agents regulated under the Debt Collectors (Field Agents and Collections Agents) Act 2014, the Motor Dealers and Chattel Auctioneers Act 2014 and the Property Auctioneers Act 2014, to establish a claim fund to compensate persons in particular circumstances for financial loss arising from dealings with agents, and for related purposes.

The Agents Financial Administration Regulation 2014 provides information on administration of trust accounts including: receipts and deposits, payments, cash books, ledger, journals, accounts, fees and claims against the fund.


Authorised investigators, including auditors, monitor the requirements of the Act and investigate complaints.

The Queensland Civil and Administrative Tribunal (QCAT) may exercise disciplinary powers, including cancellation of licences and the imposition of fines and of terms and conditions on licensees. In certain circumstances the Chief Executive may appoint a receiver over trust property.


An appeal against a licensing decision of the Chief Executive may be made to the QCAT Tribunal within 1 month of the notification of the decision.

Service type

Regulatory Obligation

An obligation defined in law. A business must comply with relevant services.

Administering agency

Department of Justice and Attorney-General
Office of Fair Trading
Industry Licensing Unit

Contact details

Queensland Government Service Centre
Department of Justice and Attorney-General
Office of Fair Trading
Industry Licensing Unit

Operating address:
Upper Plaza Terrace
33 Charlotte Street
Brisbane, Queensland 4000
Mailing address:
GPO Box 3111
Brisbane, Queensland 4001


07 3405 0985


13 QGOV (13 74 68)


07 3008 5933


Office of Fair Trading Opens in a new browser window

Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.