Short term hostel accommodation (Gold Coast) - Queensland

Service summary

Permit conditions

Permits may be issued by the council with conditions such as:

  • limit the number of persons for whom accommodation may be provided in the premises, or a specified part of the premises; and
  • require that specified modifications, or other specified building work related to the premises, be carried out within a specified period; and
  • require the regular maintenance of the premises (including internal and external paintwork); and
  • require the regular cleaning of the premises; and
  • if relevant to the type of accommodation provided / require the regular provisions of clean linen and towels; and
  • require the provisions of services of specified kinds (eg safe custody of valuables) for the persons using the accommodation; and
  • require that the operator or a representative of the operators approved by the local government reside on the premises; and
  • require the operator to keep specified records.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


Licensing does not apply to:

  • Provision of accommodation for immediate family members in exchange for a board payment, for example, teenage or young adult children paying board to parents or aged parents living with their adult children and paying board to them.
  • Accommodation at premises where professional health, welfare care, or education, is provided or where community organisations provide sports training or recreational facilities, such as:
    • hospitals;
    • nursing homes;
    • convalescent homes;
    • retirement homes;
    • institutions providing treatment or facilities for persons with any kind of disability;
    • secondary boarding schools;
    • universities;
    • surf clubs or scouting venues.
  • Home-stay accommodation at premises used as a residential dwelling which is occupied and continues to be occupied as the principal place of residence of at least one person, and in which that person(s) provides accommodation for up to four guests.
  • Accommodation at premises whether in cabins, caravans or mobile homes in local government approved caravan or mobile home parks and camping grounds.

Definition of terms

Hostel accommodation

Any premises used or intended for use as a place of abode for a number of unrelated persons where bathroom or kitchen facilities are shared, and where such premises are managed in the nature of a boarding house, guest house, youth hostel, lodging house or backpackers inn.

The term does not include:

  • aged persons accommodation;
  • a community care centre; hotel;
  • international hotel; motel;
  • multi unit building;
  • resort hotel or townhouse development as defined in this scheme; or
  • premises which have been subdivided or otherwise permit separate ownership of parts of such premises;
  • long term stay hostels and aged rental complexes falling under the Residential Services Accreditation Act 2002).

Eligibility requirements

Your application will require:
  1. a statement that, to the best of the applicant's knowledge, the premises have not been substantially altered since the carrying out of the final building inspection and, where relevant, issue of the certificate of classification in respect of the construction of the premises; or where applicable, the most recent building work carried out in respect of the premises for which approval was obtained under the Building Act 1975.
  2. a statement as to the number of sleeping rooms in the premises, and information to identify which rooms are the sleeping rooms;
  3. a statement that, to the best of the applicant's knowledge after having undertaken reasonable inquiries and investigations, the premises are structurally sound and in a state of good repair; and
  4. a statement that, to the best of the applicant's knowledge after having undertaken reasonable inquiries and investigations, the premises are clean and free from vermin and insects. The council may require that the statements in c) and d) be made by way of completion of a pre-printed form incorporating a check-list of relevant matters for inquiry or investigation by the applicant.
  5. a site plan and internal fit out plan, drawn to a scale of 1:100 showing layout of sleeping rooms, common rooms, kitchen, bathrooms, sanitary convenience and laundry and clothes drying facilities.


You cannot transfer this registration.


This registration remains in effect for one year.



Contact council to determine applicable fees.


Contact council for more information on the current application process and relevant form.

Administering agency

City of Gold Coast

Local law(s) name

Gold Coast City Council - Local Law 16 (Licensing) 2008

Gold Coast City Council - Subordinate Local Law 16.1 (Rental Accommodation) 2008

Contact details

City of Gold Coast

Operating address:
135 Bundall Road
Queensland 4217
Mailing address:
PO Box 5042
Gold Coast Mail Centre
Queensland 9729


07 5582 8211


1300 694 222


07 5596 3653


Gold Coast City Council Opens in a new browser window

Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.