Non-Emergency Patient Transport Providers Licence - Victoria

Service summary

You will require this licence if you want to establish a private non-emergency patient transport (NEPT) service company and are ready to start operations providing NEPT services or if you intend to continue operating a NEPT company.

Non-emergency patient transport (NEPT) providers supply transport for the transport and clinical care of patients during home to hospital transfer, inter-hospital transfer, and hospital to home transfer. They may also offer first aid services at public events.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this licence you must:

  • have a certificate from an approved body stating that your quality assurance plan is certfied
  • have ASIC company registration
  • provide Certificate of Business Name, issued by the Office of Business and Corporate Affairs
  • be a fit and proper person
  • provide a completed Financial Statement by a Certified Practising Accountant
  • provide infection control management plan
  • show your equipment and staff are suitable to be used in the service
  • show your arrangements for evaluating, monitoring and improving the quality of the service
  • pay any required fees.

Please consult the responsible agency for more information regarding eligibility requirements.

Prerequisites

Ongoing requirements

It is an ongoing requirement of this approval that you provide relevant records and information as required by the agency. You must ensure that all the following records are accurately maintained:

  • patient care records
  • staff records
  • Quality Assurance Plan records.

Duration

The licence is valid for 2 years from the issue or renewal.

Fees

 TypeAmountDescription
ApplyApplication$2,592.80

Fees for 2016-17.

Renewal$1,909.80

0 to 9 vehicles. Fees for 2016-17.

RenewRenewal$3,959.00

10 to 49 vehicles. Fees for 2016-17.

Renewal$6,008.10

50+ vehicles. Fees for 2016-17.

VaryVariation$683.10

Fees for 2016-17.

Application

Apply

Please refer to the application forms and guides for complete details on how to submit your application forms and all supporting documents to the Agency's satisfaction.


Approval time

Within 60 days.

Administering agency

Department of Health and Human Services
Private Hospitals Branch

Act(s) name

Non-Emergency Patient Transport Act 2003 (Victoria)

Regulation(s) name

Non-Emergency Patient Transport Regulations 2016 (Victoria)

Contact details

Non-Emergency Patient Transport
Department of Health and Human Services
Private Hospitals Branch


Operating address:
50 Lonsdale Street
Melbourne, Victoria 3000
Mailing address:
GPO BOX 4541
Melbourne, Victoria 3001

Phone:

03 9096 2164
privatehospitals@dhhs.vic.gov.au

Supporting information

Disclaimer

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