Funeral Provider Registration - Victoria

Service summary

You will require this registration if you intend to operate as a funeral provider.

Any business that supplies funeral goods and funeral services to the public is considered to be a funeral provider. Funeral services are:

  • preparing human bodies for burial or cremation
  • arranging, supervising or conducting a funeral ceremony.

Funeral goods are products supplied to a consumer in connection with funeral services (such as caskets and cremation urns).

A funeral provider must provide the Agency with registration information within three months of commencing business.

Please consult the responsible agency for more information regarding eligibility requirements.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To register you must provide the Agency with your business details by filling in the Funeral Provider Registration Form.

Please contact Consumer Affairs Victoria for more information.

Ongoing requirements

It is an ongoing requirement of this registration that you abide by all industry legislation and codes of practice, and provide relevant information as required by the authority.

As a funeral provider, your responsibilities include obligations to:

  • offer a basic funeral service (burial or cremation)
  • make publicly available a clear price list of all funeral goods and services you provide
  • provide each customer a statement of funeral costs that meets legislative requirements
  • document any pre-paid funeral contracts you make, and record the details in a register
  • ensure any money paid under a pre-paid funeral contract is invested in a funeral benefit fund or a policy issued by a registered life insurance provider
  • establish a procedure for dealing with customer complaints.

Please consult the responsible agency for more information regarding eligibility requirements.

Duration

As specified on the registration.

Fees

 TypeDescription
ApplyApplication

Registration is free.

Lodgement

Apply

Please fax or post your application notice to the Agency. You will be sent a letter to confirm your notification has been received.


Administering agency

Department of Justice and Regulation
Consumer Affairs Victoria

Act(s) name

Funerals Act 2006 (Victoria)

Contact details

Department of Justice and Regulation
Consumer Affairs Victoria


Phone:

1300 558 181

Fax:

03 8684 6199
cav.registration.enquiries@justice.vic.gov.au

Disclaimer

The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.