Registration of Rental Housing Agencies - Victoria

Service summary

Rental housing agencies are not-for-profit organisations that provides affordable housing for low-income people. There are two categories of registration:

  • Housing association
  • Housing provider.

Housing associations must be companies limited by shares or guarantee, while housing providers can be companies, incorporated associations or co-operatives.

Only registered agencies may manage properties on behalf of the Director of Housing or other government agencies. Registered agencies may also be able to access government funding to develop affordable housing.

The agency will consider the registration criteria when determining which category is more appropriate for your rental housing agency.

Please consult the responsible agency for more information and to ascertain the level of compliance (if any) that may be required.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this registration, an agency must:

  • be a not-for-profit organisation
  • be a company limited by shares or by guarantee, a co-operative or an incorporated association
  • be established to provide affordable rental housing to people on low incomes.

To satisfy the registration criteria, agencies are assessed against gazetted Performance Standards, and must demonstrate skills, expertise and resources to manage a viable social housing business.

Please consult the responsible agency for more information regarding eligibility requirements.

Ongoing requirements

Once registered, agencies must comply with a range of requirements via regular reporting and engagement including:

  • compliance with all applicable performance standards
  • establishing a complaints procedure that complies with the requirements of the Housing Act
  • notifying the Agency 28 days before making any changes to its constitution or rules
  • fulfilling reporting requirements, including providing an annual report to the Agency detailing compliance with the performance standards and containing financial statements.


As specified on the registration.



Please consult the responsible agency for information on any fees to be submitted with your application.


Apply Pre Registration Form Opens in a new browser window



Your application may be lodged during set registration rounds.

Administering agency

Department of Treasury and Finance
Registrar of Housing Agencies

Act(s) name

Housing Act 1983 (Victoria)

Contact details

Manager Registrations
Department of Treasury and Finance
Registrar of Housing Agencies

Mailing address:
GPO BOX 4379
Melbourne, Victoria 3001


03 9651 1402


03 9096 9236

Website: Opens in a new browser window

Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.