Approval in Principle of New Non-Emergency Patient Transport Providers - Victoria

Service summary

An Approval in Principle (AIP) for a Non-Emergency Patient Transport (NEPT) provider is not compulsory. An AIP allows you to obtain an assessment of whether you will meet the NEPT licence requirements before purchasing any vehicles or premises. It also allows you to remedy any issues that would otherwise prevent you from obtaining the NEPT licence.

Non-emergency patient transport (NEPT) providers supply transport for patients who require clinical monitoring for the duration of journeys for home to hospital transfer, inter-hospital transfer, and hospital to home transfer. NEPT providers may also offer first aid services at public events.

Please consult the responsible agency for more information and to ascertain the level of compliance (if any) that may be required.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this approval you must:

  • fill in the prescribed forms
  • demonstrate ASIC Registration of Business
  • provide Certificate of Business Name, issued by the Office of Business and Corporate Affairs
  • be a fit and proper person
  • provide a completed Financial Statement by a Certified Practicing Accountant
  • provide Infection control management plan
  • show your equipment and staff are suitable to be used in the service
  • show your arrangements for evaluating, monitoring and improving the quality of the service
  • pay any required fees.

Please consult the responsible agency for more information regarding eligibility requirements.

Ongoing requirements

It is an ongoing requirement of this approval that you provide relevant records and information as required by the authority. You must ensure that all the following records are accurately maintained:

  • patient care records
  • staff records
  • quality assurance plan records.


The approval is valid for 2 years from the issue or renewal.



Fees for 2016-17.


Fees for 2016-17.


Fees for 2016-17.



The application process may be a two-step process. However, obtaining an Approval in Principle is not mandatory and guidance should be sought from the Agency. Please refer to the application forms and guides for complete details on how to submit your application forms and all supporting documents to the Agency's satisfaction.

Approval time

Within 60 days.

Administering agency

Department of Health and Human Services
Private Hospitals Branch

Act(s) name

Non-Emergency Patient Transport Act 2003 (Victoria)

Regulation(s) name

Non-Emergency Patient Transport Regulations 2016 (Victoria)

Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.