Operate as a Debt Collector - Victoria

Service summary

Debt collectors are no longer required to be licensed in Victoria.

Exceptions to the new arrangements for debt collectors apply if you fall into the category of a prohibited persons or corporation. In this instance you will need permission to operate. Please refer to the Agency's website for further details.

A debt collector is a person or company that engages in debt collection for remuneration or reward. This includes the repossession of goods and property other than real estate or the collection or request for payment of debts owed to another person.

As a debt collector you will need to familiarise yourself with all your legal obligations under current legislation. If you fail to comply with these obligations, penalties may apply.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


Eligibility requirements

To be eligible to operate as a debt collector the individual must:

  • Be over the age of 18 years of age;
  • Be solvent;
  • Not have held a private security licence that has been cancelled or suspended in the preceding 5 years;
  • Not have been, in the preceding 5 years, found guilty or convicted in Victoria or elsewhere of an offence involving fraud, dishonesty, drug trafficking or violence punishable by imprisonment of 3 months or more; and
  • Not have been, in the preceding 5 years, found to have been involved in use of physical force, undue harassment or coercion.

To be eligible to operate as a debt collector a body corporate must:

  • Not be an externally administered body corporate;
  • Have all directors comply with above individual requirements; and
  • Not have been, in the preceding 5 years, found guilty or convicted of any prohibited debt collection practices.

Ongoing requirements


Administering agency

Business Licensing Authority

Act(s) name

Australian Consumer Law and Fair Trading Act 2012 (Victoria)

Contact details

Business Licensing Authority

Operating address:
113 Exhibition Street
Melbourne, Victoria 3000
Mailing address:
Melbourne, Victoria 3001




03 86840600


http://www.consumer.vic.gov.au/bla Opens in a new browser window

Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.