Disability Services Approved Standard 2014 - Australian Capital Territory


You may be required to comply with this standard if you operate a business that is classed as a specialist disability service.

A specialist disability service is any of the following:

  • Services that provide accommodation support to enable disadvantaged persons to remain in their existing accommodation or to move to more suitable accommodation (for example: residential care services, centre based care services, respite care, or tenancy assistance);
  • Services that provide assistance to enable disadvantaged persons to participate in school or educational programs;
  • Behaviour support services;
  • Early intervention support services;
  • Personal care services;
  • Transport services (for example: special needs transport, travel training, transport assistance, and transport arrangements for the disadvantaged);
  • Learning and life skills services;
  • Case management services;
  • Social support services;
  • Information and advocacy services;
  • Brokerage services aimed at purchasing the appropriate supports for individuals; and
  • Community access programs.

Matters covered by the standard include quality of services and protection of personal information.

Please consult the Contact Officer for more information and to ascertain the level of compliance (if any) that may be required.

Service type

Code of Practice

A code of practice can be either a legal requirement or non-legal requirement. Legal codes of practice are defined as a result of legislation. Non-legal codes of practice are defined by industry regulators and bodies.

Other resources

Task Business Structure Resources
Comply All Disability Services Approved Standard 2014 (No 1) - PDF

Act(s) name

Disability Services Act 1991 ACT

Regulation(s) name

Disability Services Regulation 2014 ACT

Administering agency

Disability ACT

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.


Disability ACT

Operating address: Nature Conservation House
153 Emu Bank
Australian Capital Territory 2617
Mailing address: GPO BOX 158
Canberra, Australian Capital Territory 2601
Phone: 02 62071086
Phone: 133427
Fax: 02 62050940
Email: DisabilityACT@act.gov.au