Certification of Residential Care Services - Australian Government


You may require this certification if you intend to operate a residential care service that:

  • charges accommodation bonds
  • receives concessional resident supplements.

Residential care is considered to include personal or nursing care of a person who resides in a residential facility that provides:

  • appropriate accommodation
  • appropriate staffing to meet the need of the care recipients
  • meals and cleaning services
  • appropriate equipment, furniture and furnishings
  • meets all requirements covered in the Residential Care Subsidy Principles.

Residential Care does not include care that is:

  • provided to a recipient inside their own private home or dwelling
  • provided to a recipient inside a hospital or a psychiatric facility
  • provided in a facility that does not primarily provide care for the frail or elderly
  • not deemed residential under the Residential Care Subsidy Principles.

Please consult the Contact Officer for more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

In determining your eligibility for this certification, the Agency will consider the:

  • standard of the buildings and equipment used by the service in providing residential aged care (Please note that the building requirement is being assessed for removal)
  • standard of residential aged care being provided
  • approved provider's conduct history and compliance with its responsibilities and obligations arising from the receipt of any payments from the Australian Government.

Please consult the Contact Officer for more information regarding eligibility requirements.



Ongoing unless revoked.


Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

Please consult the Contact Officer for information on fees to be submitted.

Act(s) name

Aged Care Act 1997 AG

Regulation(s) name

Certification Principles 1997 AG

Administering agency

Department of Social Services