Extra Service Status of Residential Care Facilities - Australian Government

Description

You may require this status if you operate a residential aged care facility and intend to offer your patients a significantly higher standard of:

  • Accommodation;
  • Food;
  • Services; and
  • Care.

This status allows you to charge your residents higher fees however, it lowers the amount of subsidy you will receive from the Commonwealth.

You may apply for this status for all, or part, of your aged care facility.

Please consult the Contact Officer for more information.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this status you must satisfy the Agency that:

  • The standard of aged care being provided is significantly higher than the average standard in residential care services that do not have extra service status;
  • Granting the extra service status would not unreasonably reduce access to residential care by people living in the State, Territory or region concerned;
  • You have a history of good conduct and compliance with its responsibilities and obligations arising from the receipt of any payments from the Agency.

Please consult the Contact Officer for more information regarding eligibility requirements.

Duration

Ongoing.

Fees

Fees Details for this service in table format.

Task Type Description
Apply Application

Please consult the Contact Officer for information on fees to be submitted.

Forms

Task Resources
Apply Application for Extra Service Status of Residential Care Services - Please consult the Contact Officer for information on forms to be submitted.

Act(s) name

Aged Care Act 1997 AG

Regulation(s) name

Extra Service Principles 2014 AG

Administering agency

Department of Social Services

Ageing and Aged Care

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquires

Ageing and Aged Care

Department of Social Services

Operating address: 39-41 Woods Street
Darwin
Northern Territory 0801
Mailing address: GPO BOX 9820
Darwin, Northern Territory 0801
Phone: 1300 653 227
Phone: 08 8919 3444

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquires

Ageing and Aged Care

Department of Social Services

Operating address: Tuggeranong Office Park
Soward Way (cnr Athllon Drive)
Greenway
Australian Capital Territory 2900
Mailing address: GPO BOX 9820
Canberra, Australian Capital Territory 2601
Phone: 02 6146 0001
Phone: 1300 653 227

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquires

Ageing and Aged Care

Department of Social Services

Operating address: 15-17 William Street
Perth
Western Australia 6000
Mailing address: GPO BOX 9820
Perth, Western Australia 6848
Phone: 08 9346 5111
Phone: 1300 653 227

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquires

Ageing and Aged Care

Department of Social Services

Operating address: 100 Melville Street
Hobart
Tasmania 7000
Mailing address: GPO BOX 9820
Hobart, Tasmania 7001
Phone: 1300 653 227

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquires

Ageing and Aged Care

Department of Social Services

Operating address: 11 Waymouth Street
Adelaide
South Australia 5000
Mailing address: GPO BOX 9820
Adelaide, South Australia 5001
Phone: 1300 653 227
Phone: 08 8237 8111

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquires

Ageing and Aged Care

Department of Social Services

Operating address: 260 Elizabeth Street
Surry Hills
New South Wales 2010
Mailing address: GPO BOX 9820
Sydney, Western Australia 2001
Phone: 02 9263 3555
Phone: 1300 653 227

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquires

Ageing and Aged Care

Department of Social Services

Operating address: 100 Creek Street
Brisbane City
Queensland 4000
Mailing address: GPO BOX 9820
Brisbane, Queensland 4001
Phone: 1300 653 227
Phone: 07 3360 2555

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquires

Ageing and Aged Care

Department of Social Services

Operating address: 595 Collins Street
Melbourne
Victoria 3000
Mailing address: GPO BOX 9820
Melbourne, Victoria 3001
Phone: 03 9665 8888
Phone: 1300 653 227