Accreditation of Residential Care Services - Australian Government

Description

You may apply for this accreditation if you operate a residential care service. Residential care is considered to include personal or nursing care of a person who resides in a residential facility that provides:

  • Appropriate accommodation;
  • Appropriate staffing to meet the need of the care recipients;
  • Meals and cleaning services;
  • Appropriate equipment, furniture and furnishings; and
  • Meets all requirements covered in the Residential Care Subsidy Principles.

Residential Care does not include care that is:

  • Provided to a recipient inside their own private home or dwelling;
  • Provided to a recipient inside a hospital or a psychiatric facility;
  • Provided in a facility that does not primarily provide care for the frail or elderly; or
  • Not deemed residential under the Residential Care Subsidy Principles.

Please consult the Contact Officer for more information.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility Requirements

To be eligible to receive this accreditation you must:

  • Submit an application in writing;
  • Include information outlining your planning for continuous improvement; and
  • Submit a fee.

Please consult the Contact Officer for more information regarding eligibility requirements.

Fees

Fees Details for this service in table format.

Task Type Description
Apply Application

No fee for 19 or fewer allocated residential care places. 20 allocated residential care places $401. 21-25 allocated residential care places 20% of the sum of $2 011 and $670 for each additional allocated place above 20. 26 or more allocated residential care places 20% of the sum of $4 087 and the lesser of $127 for each allocated residential care place or $12 737.

Renew Renewal

No fee for 19 or fewer allocated residential care places. 20 allocated residential care places $2 011. 21-25 allocated residential care places $2 011 and $670 for each additional allocated place above 20. 26 or more allocated residential care places $4 087 and the lesser of $127 for each allocated residential care place or $12 737.

Forms

Task Resources
Apply Application for Accreditation of Residential Care Services - Please consult the Contact Officer for information on forms to be submitted.
Renew Application for Re-Accreditation - PDF

Administering agency

Australian Aged Care Quality Agency

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquiries, Sydney Office

Operating address: Level 9
111 Phillip Street
Parramatta
New South Wales 2150
Mailing address: PO BOX 674
Parramatta, New South Wales 2124
Phone: 02 96332099
Email: nsw_act@aacqa.gov.au

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquiries, Melbourne Office

Operating address: Level 2
Whitehorse Road (entry via Prospect Street)
Box Hill
Victoria 3128
Mailing address: PO BOX 398
Box Hill, Victoria 3128
Phone: 03 98431400
Email: vic_tas@aacqa.gov.au

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquiries, Adelaide Office

Operating address: Level 5
26 Flinders Street
Adelaide
South Australia 5000
Mailing address: GPO BOX 620
Adelaide, South Australia 5001
Phone: 08 82176000
Email: sa_nt@aacqa.gov.au

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquiries, Brisbane Office

Operating address: The Terrace Office Park
Level 2, South Tower, 527 Gregory Terrace
Bowen Hills
Queensland 4006
Mailing address: PO BOX 1032
Spring Hill, Queensland 4004
Phone: 07 38523100
Email: queensland@aacqa.gov.au

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquiries, Perth Office

Operating address: Building B, The Garden Office Park,
355 Scarborough Beach Road
Osborne Park
Western Australia 6017
Mailing address: PO BOX 718
Osborne Park, Western Australia 6916
Phone: 08 92011344
Email: wa@aacqa.gov.au

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquiries, Sydney Office

Operating address: Level 9
111 Phillip Street
Parramatta
New South Wales 2150
Mailing address: PO BOX 674
Parramatta, New South Wales 2124
Phone: 02 96332099
Email: nsw_act@aacqa.gov.au

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquiries, Melbourne Office

Operating address: Level 2
Whitehorse Road (entry via Prospect Street)
Box Hill
Victoria 3128
Mailing address: PO BOX 398
Box Hill, Victoria 3128
Phone: 03 98431400
Email: vic_tas@aacqa.gov.au

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

General Enquiries, Adelaide Office

Operating address: Level 5
26 Flinders Street
Adelaide
South Australia 5000
Mailing address: GPO BOX 620
Adelaide, South Australia 5001
Phone: 08 82176000
Email: sa_nt@aacqa.gov.au