Utility Service Access Order - New South Wales


You will require this order to undertake work on a utility service or a proposed utility service, but do not own the land on which it is located. A utility service is a sewerage, drainage, water, gas, electricity or telephone service.

This order will allow you to access the land for the purposes of carrying out work on or in connection with the utility service.

For the purposes of this order, works include but are not limited to:

  • construction, repair, maintenance, improvement, renewal or adjustment of the utility service
  • connecting or disconnecting the service
  • carrying out inspections to determine whether any work is required
  • making plans for works to be undertaken.

Please be aware that to obtain an order you need to go to your Local Court.

Please consult the Contact Officer for more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this order you must be either solely or jointly entitled to the use of a utility service or proposed utility service.

Please consult the Contact Officer for more information regarding eligibility requirements.


As specified.


Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

Please consult the Contact Officer for information on fees to be submitted.


Act(s) name

Access to Neighbouring Land Act 2000 New South Wales

Lodgement process


You must give at least 21 days notice before lodging your application to any other person entitled to the use the utility service on which you intend to carry out works.

Additional information

When considering your application, the Court will examine:

  • whether the work can be carried out without needing access to the neighbouring land
  • whether granting the access would cause unreasonable hardship to the person affected by the order.

Administering agency

Department of Customer Service

Land Registry Services

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:


Land Registry Services

Department of Customer Service

New South Wales
Operating address: Queens Square
1 Prince Albert Road
Sydney, New South Wales 2000
Mailing address: GPO BOX 15
Sydney, New South Wales 2001
Phone: 1300 396 076
Phone: 02 8776 3575
Email: GeneralEnquiry@nswlrs.com.au
Website: Land Registry Services (Opens in new window)