Taxi Drivers & Operators Code of Conduct - Northern Territory


This code of conduct is a set of service requirements designed to set minimum taxi industry protocols and standards of customer service.

Drivers and operators of a taxi are required to comply with this Code of Conduct when carrying passengers for hire or reward.

All drivers are required to carry a copy of the code in their vehicle.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Act(s) name

Commercial Passenger (Road) Transport Act 2008 Northern Territory

Regulation(s) name

Taxis Regulations 1992 Northern Territory

Administering agency

Department of Transport

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Policy Officer, Commercial Compliance

Operating address: 38 Cavenagh Street
Darwin NT 0800
Mailing address: GPO Box 2520
Darwin NT 0801
Phone: 0889247229
Website: (Opens in new window)