Advice on the operation of machine gaming - Queensland


This support service is provided to assist existing clients and prospective clients, associated professionals (e.g. accountants) and the wider community regarding machine gaming operations.

The aim of this support service is to achieve trouble-free and compliant state-wide machine gaming operations.

Licensing Gaming Services inspectorial and finance personnel provides information and assistance.

Licensed Monitoring Operators (LMOs) provide basic monitoring services to sites. LMOs are also able to offer a number of additional services including:

  • leasing of machines
  • management advice
  • training
  • marketing and
  • linked jackpots.

You can request a list of approved LMOs.

A Gaming Newsletter is published every 3 months in order to keep the machine gaming industry informed on issues generally and to assist in achieving compliance with legislative requirements.

Associated persons ( performing audits to comply with requirements of the Gaming Machine Act 1991) are eligible to be placed on the mailing list for this newsletter at no cost to themselves.

You can request listings of premises that are operational machine gaming venues.

Service type

Support Service

A service offered by government to aid in running a business.

Eligibility requirements

No specific eligibility criteria apply to obtain general information.

Publications Details process

Publications Available:

  • Queensland Gaming Newsletter (published every three months)

The Business Queensland website contains a lot of useful information for existing sites and people wanting information on the gaming industry in Queensland.

Topics include:

  • machine gaming
  • casinos
  • art unions
  • interactive gaming
  • wagering
  • keno
  • publication details
  • organisational details
  • statistical information
  • contact details information.

Additional information

Gaming machine licences are not transferable. A liquor licence transferee wishing to retain the site's machine gaming operations needs to be able to be issued with a new gaming machine licence upon transfer of the liquor licence.

This necessitates applying for the new gaming machine licence as soon as possible after making application for the transfer of the liquor licence. Outgoing licensees need to ensure that transferees are fully aware of the position.

You can obtain a list of application fees from the Business Queensland website.

Each machine gaming venue is required to have in their employment a gaming nominee and other persons who hold a responsible service of gambling certificate.

All licences are issued for a period of 5 years.

Administering agency

Department of Justice and Attorney-General

Office of Liquor and Gaming Regulation

Gaming Services Branch

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Licensing Team Leader

Gaming Services Branch

Office of Liquor and Gaming Regulation

Department of Justice and Attorney-General

Operating address: Level 4, 33 Charlotte Street
Queensland 4000
Mailing address: Locked Bag 180
City East
Queensland 4002
Phone: 1800 064 848
Phone: 07 3872 0999
Fax: 07 3872 0864
Website: OLGR Contact us (Opens in new window)