Advice to Manufacturers, Importers and Retailers on Mandatory Labelling and Safety Requirements for Consumer Products - Queensland


This advice is provided to clarify manufacturers, importers and retailers obligations under the Queensland Fair Trading Act 1989, to ensure your compliance with the regulations and to promote the supply of safe consumer products.

The Office will provide advice to consumers and suppliers concerning information and safety requirements for consumer products and services enlisted under the Fair Trading Act 1989.

Where Australian Standards are referred in specific regulations, the Office can advise you of the particular Standard No. and issue. You can obtain copies from Standards Australia.

Service type

Advisory Material

Advisory material provides advice and guidance in undertaking a business.

Eligibility requirements

There are no specific eligibility criteria to access this service.

Publications Details process

This is a list of the current bans and standards. More information is available from the Fair Trading website and the Product Safety Australia website.

Additional information

Where no Australian Standard exists for the manufacture/import of a product, then you will be advised of the minimal standards required under current legislation.

In most instances you will be referred to the Australian Standards Office armed with reference numbers etc to minimise the research required to be undertaken in that office.

Product Safety Standard information is available on the Office of Fair Trading website, or from the Product Safety Australia website.

Administering agency

Department of Justice and Attorney-General

Office of Fair Trading

Consumer Product Safety

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Queensland Government Service Centre

Consumer Product Safety

Office of Fair Trading

Department of Justice and Attorney-General

Operating address: Upper Plaza Terrace
33 Charlotte Street
Brisbane, Queensland 4000
Mailing address: GPO Box 3111
Brisbane, Queensland 4001
Phone: 13 QGOV (13 74 68)
Phone: 07 3405 0985
Fax: 07 3008 5977
Website: Office of Fair Trading (Opens in new window)