Dispute Resolution Centre - Queensland

Description

To provide an alternative to current court based legal options.

Assistance is provided in the form of a mediation service. Mediation is a way of settling a dispute without legal action. It is a meeting between people in conflict, with one or two mediators present. Mediators are there to guide the discussion between the two parties so that they can work out an agreement that suits them both.

A facilitation service is also offered for large-scale disputes involving several parties, an organisation, a department, or entire community.

Cases are referred from a number of sources such as community groups, government departments and a wide variety of agencies.

Service type

Support Service

A service offered by government to aid in running a business.

Fees

No fees apply in most cases.

Application process

Mediation can be now applied for online at https://www.qld.gov.au/law/legal-mediation-and-justice-of-the-peace/setting-disputes-out-of-court/mediation/

There are six Dispute Resolution Centres which are located in the following areas: Brisbane (South Queensland region), Hervey Bay (Wide Bay region), Rockhampton (Central Queensland region), Mackay (Mackay Whitsunday region), Townsville (North Queensland region) and Cairns (Far North Queensland region). Mediation can be attended in person or by phone.

Most services are provided directly to the public free of charge. There are fees for some referred services.

Additional information

The mediation service is impartial, voluntary, confidential and available after hours. In most instances services are provided free of charge. Interpreters can be arranged.

Administering agency

Department of Justice and Attorney-General

Community Justice Services

Dispute Resolution Branch

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

North Queensland Dispute Resolution Centre

Dispute Resolution Branch

Community Justice Services

Department of Justice and Attorney-General

Operating address: 8 Blackhawk Boulevard,
Thuringowa Central Q 4817
Mailing address: PO Box 1833,
Townsville Q 4810
Phone: 07 4760 9866
Phone: 1800 809 605
Fax: 07 4760 9850

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Central Queensland Dispute Resolution Centre

Dispute Resolution Branch

Community Justice Services

Department of Justice and Attorney-General

Operating address: Courts Precinct,
46 East Street,
Rockhampton Q 4700
Mailing address: PO Box 542
Rockhampton Q 4700
Phone: 1800 817 927
Phone: 07 4938 4249
Fax: 07 4938 4294

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Far North Queensland Dispute Resolution Centre

Dispute Resolution Branch

Community Justice Services

Department of Justice and Attorney-General

Operating address: Level 1, 10-12 McLeod Street
Cairns Q 4870
Mailing address: PO Box 1959
Cairns Q 4870
Phone: 07 4039 8742
Phone: 1800 671 680
Fax: 07 4039 8743

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Wide Bay Dispute Resolution Centre

Dispute Resolution Branch

Community Justice Services

Department of Justice and Attorney-General

Operating address: Brendon Hansen Building,
Level 1, 50-54 Main Street,
Hervey Bay Q 4655
Mailing address: PO Box 3340,
Hervey Bay DC Q 4655
Phone: 1800 681 109
Phone: 07 4125 9225
Fax: 07 4125 9227

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

South Qld Dispute Resolution Centre

Dispute Resolution Branch

Community Justice Services

Department of Justice and Attorney-General

Operating address: South Qld Dispute Resolution Ctr
363 George Street Central
Brisbane, Queensland 4000
Mailing address: GPO Box 149
BRISBANE
Queensland 4001
Phone: 1800 017 288
Phone: 07 3239 6007
Fax: 07 3239 6284
Website: Department of Justice and Attorney-General (Opens in new window)

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Mackay-Whitsunday Dispute Resolution Centre

Dispute Resolution Branch

Community Justice Services

Department of Justice and Attorney-General

Operating address: Old Court House
12 Brisbane Street
Mackay Q 4740
Mailing address: PO Box 727
Mackay Q 4740
Phone: 07 4967 4404
Phone: 1800 501 576
Fax: 07 4967 4402