Queensland Building and Construction Commission Act 1991 - Queensland


The Act establishes a licensing system for contractors in the building industry and provides grounds for disciplinary action for any failure to meet prescribed standards of conduct and work.

The Act provides for quick and inexpensive resolution of building disputes through the Queensland Civil and Administrative Tribunal (QCAT) whose procedures allow parties in dispute to appear without the need for legal representation.

The Act also establishes a Statutory Insurance Scheme to assist consumers with the rectification and/or completion of residential construction work. The Act further provides for an advisory service providing information to contractors and consumers on their rights and obligations under the Act as well as general education and advice on developments in the industry.

The Act empowers the Queensland Building and Construction Commission (QBCC) to carry out any function authorised by other legislation. QBCC is responsible for the accreditation of building certifiers under the Sustainable Planning Act 2009 and the Building Act 1975.

Important note:

  1. to regulate the building industry
    1. to ensure the maintenance of proper standards in the industry; and
    2. to achieve a reasonable balance between the interests of building contractors and consumers; and
  2. to provide remedies for defective building work; and
  3. to provide support, education and advice for those who undertake building work and consumers.

A QBCC site supervisor licence is available.  An employee or officer (of a licensed contractor) is required to hold a Site supervisor licence where they are personally supervising building work carried out under their employer's licence.

Fire occupational licensing is mandatory for all practitioners carrying out or supervising Fire Protection work in Queensland.


Service type

Regulatory Obligation

An obligation defined in law. A business must comply with relevant services.

Lodgement process


The Act establishes the QBCC's power to inspect building work to ensure compliance with appropriate standards of work. The QBCC may take action before the Queensland Civil and Administrative Tribunal (QCAT) or the courts to recover any sum paid under the Statutory Insurance Scheme to rectify or complete residential construction work.

Penalty provisions in the form of fines or disciplinary proceedings before QCAT are established for various breaches of the Act. Disciplinary proceedings may result in a fine or the suspension or cancellation of a contractor's licence.

Decisions of QCAT are binding on all parties and may be enforced through the courts if required.

Appeal process


A person affected by a decision of the Commission may apply to QCAT for a review of the decision. A party to any proceeding before QCAT may appeal the decision on the grounds of an error of law or want of jurisdiction.

A party to any proceeding may also apply to QCAT for a reconsideration of any determination based on a significant clerical mistake or factual error in the findings of QCAT.

Administering agency

Queensland Building and Construction Commission

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Customer Contact Centre

Queensland Building and Construction Commission

Operating address: 299 Montague Road
West End
Queensland 4101
Mailing address: GPO Box 5099
Queensland 4001
Phone: 139 333
Fax: 07 3225 2999
Website: Queensland Building and Construction Commission (Opens in new window)