Queensland Building and Construction Commission support - Queensland


The QBCC supports the growing Queensland community by providing information, advice and regulation to ensure the maintenance of proper building standards, remedies for defective building work. By doing this we promote confidence in the building and construction industry.

We provide information and advice for homeowners and contractors in Queensland. This assistance is provided through:

  • a Customer Contact Centre
  • the QBCC website and social media
  • media releases, editorial and articles
  • fact sheets
  • informative publications and brochures
  • participation in trade and industry shows.

QBCCs Customer Service Officers are able to provide information regarding the licensing of builders, trade contractors, building designers, supervisors, certifiers and owner builders, including:

  • licence application requirements
  • which licenses are required for particular jobs
  • free online licence searches of licence holders
  • dispute prevention
  • QBCC's dispute resolution services
  • QBCC's Warranty Scheme which provides homeowners a safety net against non-completion, defective work and subsidence.

Service type

Advisory Material

Advisory material provides advice and guidance in undertaking a business.


There are no costs involved in accessing public information.

Publications Details process

Publications Available:

QBCC offers publications or fact sheets on the following topics:

  • building or renovating a home
  • owner building
  • licensing process for contractors
  • home warranty insurance
  • contracts.

Access this information at:

(for contractors): https://www.qbcc.qld.gov.au/contractors/forms-fact-sheets-publications/overview

(for home owners): https://www.qbcc.qld.gov.au/home-building-owners/forms-fact-sheets-publications/overview

 We also offer:

  • free licence checks on contractors (free on-line licence search)
  • free contract kits for domestic and commercial building work.

Administering agency

Queensland Building and Construction Commission

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Customer Contact Centre

Queensland Building and Construction Commission

Operating address: 299 Montague Road
West End
Queensland 4101
Mailing address: GPO Box 5099
Queensland 4001
Phone: 139 333
Fax: 07 3225 2999
Website: Queensland Building and Construction Commission (Opens in new window)