Queensland natural disaster assistance - Queensland


Flood relief

Small businesses

Complete our online survey and tell us where you most need help.

We will follow up and connect you with the right services or match you with a business mentor to assist you with business challenges or rebuilding.

Your response will help us better understand the impact of floods on businesses and decide on further financial assistance.

Recovery grants

Disaster recovery grants have been activated for small businesses under the joint Commonwealth-State Disaster Funding Arrangements (DRFA).

DRFA Category C grants are available in the following local government areas:

  • Cloncurry Shire Council

  • Flinders Shire Council

  • McKinlay Shire Council

  • Richmond Shire Council

  • Townsville City Council.

Affected small businesses may be eligible for special disaster assistance recovery grants of up to $50,000 to assist with clean-up and reinstatement activities.

The Queensland Government will continue to assess impacts in other areas to consider further extensions of assistance.

Recovery loans

DRFA Category B assistance is available in the following local government areas:

  • Burdekin Shire Council

  • Burke Shire Council

  • Carpentaria Shire Council

  • Charters Towers Regional Council

  • Cloncurry Shire Council

  • Croydon Shire Council

  • Douglas Shire Council

  • Etheridge Shire Council

  • Flinders Shire Council

  • Hinchinbrook Shire Council

  • McKinlay Shire Council

  • Richmond Shire Council

  • Townsville City Council

  • Winton Shire Council.

Other disaster assistance available to small businesses:

Exceptional Disaster Assistance Loans - Primary Producer & Business

Primary producers and business owners whose assets have sustained exceptional damage as a direct result of the North and Far North Queensland Trough disaster event may be able to access low interest exceptional disaster assistance loans of up to $1,000,000

Primary producers

If you are a primary producer who was impacted by the floods you can find more information about disaster recovery assistance grants and loans on the primary producer disaster recovery page.

Read about disaster-declared areas and primary producer assistance.

Service type

Support Service

A service offered by government to aid in running a business.

Additional information

Small business assistance

Small Business Recovery Centre

Affected small business owners can visit Townsville's Small Business Recovery Centre to access office facilities, mentoring services and advice from all levels of government on financial assistance, insurance and other business matters.

Visit the centre at 143 Walker Street, Townsville, open 9am-5pm, 7 days a week, or phone 1300 654 687.

You can also register online and tell us where you most need help. Our Recovery Centre team will follow up on your enquiry.

Small business recovery sessions

The small business recovery sessions will visit centres across North West Queensland from March 11-21 to provide businesses with flood recovery support and information, including financial assistance, insurance and mentoring.

Tradies' register to help with repairs

Licensed contractors can apply to join the North Queensland Flood Register to help with repairs to make homes secure, safe and habitable.

If you need help with clean-up or repairs, you can search the register to find a licensed contractor working in your local area.

Go Local, Grow Local

Download Go Local, Grow Local tools for your small business to promote products or services and encourage Queenslanders to spend their money locally.

Disaster recovery information and advice

Phone 1300 731 988 for the Chamber of Commerce and Industry Queensland's Employer Assistance Line for:
  • advice and support if your business has been forced to close or reduce operations
  • industrial relations advice on managing staff and meeting Fair Work Act 2009 obligations.
You and your employees may be eligible for the Disaster Recovery Allowance if your income has been affected by the disaster. Visit the Department of Human Services for eligibility criteria and more information.

Primary producers
Find information on financial assistance for primary producers, including freight subsidies and leasehold rent relief, or phone 13 25 23.
Find out what primary producers should do after a natural disaster.


Administering agency

Queensland Rural and Industry Development Authority

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Queensland Rural and Industry Development Authority

Operating address: Level 26
32 Turbot Street
Brisbane, Queensland 4000
Mailing address: GPO BOX 211
Brisbane, Queensland 4001
Phone: 1800 623 946
Email: contact_us@qrida.qld.gov.au
Website: Queensland Rural and Industry Development Authority (Opens in new window)