Retirement Villages Act 1999 - Queensland


Object or Purpose of this legislative Instrument:

The main objects of this Act are as follows:

  • to declare particular rights and obligations of residents and scheme operators;
  • to promote fair trading practices in operating retirement villages and in supplying services to residents;
  • to facilitate the disclosure of information to prospective residents of a retirement village to ensure the rights and obligations of the village residents and scheme operator may be easily understood;
  • to encourage the continued growth and viability of the retirement village industry in the State;
  • to encourage the adoption of best practice standards by the retirement village industry;
  • to provide a clear regulatory framework to ensure certainty for the retirement village industry in planning for future expansion;
  • to facilitate participation by residents, who want to be involved, in the affairs of retirement villages;
  • to provide processes for resolving disputes between residents and scheme operators.

Scope of this legislative Instrument:

The Act requires retirement village schemes to be registered villages and regulates the operation of such schemes.

The Act prohibits certain persons from promoting, selling or managing retirement villages.

A public register of retirement villages is available by contacting the Residential Services Unit at or by telephone 3008 5824.

The following Subordinate Legislation should be examined:

  • Retirement Villages Regulation 2000

Service type

Regulatory Obligation

An obligation defined in law. A business must comply with relevant services.

Appeal process


Compliance Mechanisms and Penalties:

The courts may impose fines for breaches of the Act.

The Queensland Civil and Administrative Tribunal may make orders in relation to disputes between residents and operators of retirement villages.

Administering agency

Department of Housing and Public Works

Regulatory Services

Residential Services Unit

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Department of Housing and Public Works

Mailing address: GPO BOX 690
Brisbane, Queensland 4001
Phone: 07 3008 3450
Website: Department of Housing and Public Works (Opens in new window)