The Dispute Resolution Branch provides high quality conflict resolution training to organisations, agencies and individuals to help improve communication and manage conflict.
The Department, through its Dispute Resolution Branch, conducts training in conflict resolution and dispute management processes including mediation, negotiation, facilitation dealing with difficult behaviours, and prevention of workplace bullying. Courses can be tailored to meet needs of organisations and can be delivered from 1-5 days. The mediation training satisfies the requirements of the National Mediator Accreditation System 2015.
Contact the agency for a full list of courses, dates and costs, or visit the website http://www.qld.gov.au/disputeresolutiontraining
Conducting training programs in regional centres is dependent upon the number of attendees.
Training programs are arranged through head office in Brisbane.