Traveller Accommodation Providers (Liability) Act 2001 - Queensland


The Traveller Accommodation Providers (Liability) Act 2001 (the Act) changes the common law about innkeeper's liability.  At common law, operators of establishments that provide accommodation for travelling purposes are made strictly liable for the property of guests under the innkeeper's doctrine.  This Act mitigates the harshness of the common law doctrine, through limiting strict liability to $250 per room or $50,000 if safe custody facilities are made available.

In order to receive protection, accommodation providers must display a notice (schedule 1 of the Act) in the reception area or main entrance.  Additionally, the notice must be displayed in the accommodation unit or drawn to the guest's attention in some other way, for example, a compendium in the room.  With the latter, the Act requires that the accommodation provider draw the guest's attention to the information at the time of check-in.

Service type

Regulatory Obligation

An obligation defined in law. A business must comply with relevant services.

Additional information

DTESB is not responsible for the enforcement of any claim made under the Act. This is a matter between the guest and the accommodation provider and should be pursued through normal civil remedy processes.

Administering agency

Department of Tourism, Major Events, Small Business and the Commonwealth Games


Policy and Planning

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.


Policy and Planning


Department of Tourism, Major Events, Small Business and the Commonwealth Games

Operating address: Level 8
63 George Street
Brisbane City, Queensland 4000
Mailing address: PO BOX 15168
City East, Queensland 4002
Phone: 07 3333 5268