You will be required to comply with this code if your business is involved in the gas supply industry and you intend to undertake a bulk customer transfer process which may apply under certain circumstances where there is a change in retailer of bulk gas sales.
The main principles set out in this code are aimed at ensuring an efficient customer transfer and information exchange when undertaking a bulk customer transfer process. This code applies to and binds:
- The Regulator;
- Metering providers;
- Metering data providers; and
- Allocation agents.
Please consult the Contact Officer for more information and to ascertain the level of compliance that may be required.