Supported Residential Service Registration - Victoria

Description

You will require this registration if you operate a supported residential service. A supported residential service (SRS) is a facility where accommodation and personal support are provided to residents who need support in everyday life (such as people who are frail or disabled).

SRS facilities are privately operated services that are run on a commercial basis, and do not receive government funding. Your registration will specify the number of beds you are authorised to provide, and the number of people you are authorised to accommodate.

A registered facility cannot be altered or extended without the approval of the Agency.

If you, or one of the directors of your organisation, will not be able to direct the day-to-day operation of the service at any time, you must employ a person to manage the service. You must apply to the Agency for approval within 7 days of appointing a person as manager.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Exemptions

The following services are not considered to be SRS:

  • residential premises where accommodation, personal support or nursing care are provided to people who are eligible for a residential care subsidy
  • registered disability services
  • approved Mental Health services
  • welfare services or out of home care services provided to children under the Children, Youth and Families Act 2005
  • registered retirement villages
  • services provided under a funding and service agreement with the Victorian or Commonwealth Government.

Eligibility requirements

To be eligible for registration you must:

  • provide any information and documents required by the Agency
  • complete the relevant application form.

In considering whether your premises are suitable for registration as a supported residential service, the Agency will consider:

  • the suitability of the building and site
  • whether you have obtained the appropriate permits to use the facility as a supported residential service (including planning and health approvals from your local council)
  • your suitability as a manager and relevant skills and knowledge, or that of each director and officer of your organisation
  • your financial capacity
  • whether you have the relevant arrangements in place to operate the supported residential services (such as rostering arrangements or a staff recruitment plan).

Ongoing eligibility requirements

If the registration is in the name of a corporation, or other business entity, whenever a new director or officer of the corporation is appointed, the owner must apply to the Agency for approval of the appointment.

The Agency will assess the new director/officer's suitability and capacity to manage a supported residential service. You will be subject to ongoing requirements including:

  • developing on-going support plans for residents
  • compliance with accommodation and personal support standards
  • monitoring health care and personal support issues of residents
  • maintaining adequate standards of storage, distribution and administration of residents' medication
  • minimum staffing requirements.

Duration

One-off registration.

Fees

Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $199.10

Approval of manager. Fees for 2017-18.

Apply Application All $682.60

Fees for 2017-18.

Transfer Transfer All $682.60

Registration (change of ownership). Fees for 2017-18.

Vary Variation All $199.10

Approval for new director. Fees for 2017-18.

Vary Variation All $298.60

Approval of extensions or alterations. Fees for 2017-18.

Vary Variation All $199.10

Variation of registration. Fees for 2017-18.

Administering agency

Department of Health and Human Services

Supported Residential Service Program

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

SRS and Accommodation Support Unit

Supported Residential Service Program

Department of Health and Human Services

Operating address: 50 Lonsdale Street
Melbourne, Victoria 3000
Mailing address: GPO BOX 4057
Melbourne, Victoria 3001
Phone: 1300 650 172
Email: srs@dhhs.vic.gov.au