Non-Emergency Patient Transport Providers Licence - Victoria

Description

You will require this licence if you want to establish a private non-emergency patient transport (NEPT) service company and are ready to start operations providing NEPT services or if you intend to continue operating a NEPT company.

Non-emergency patient transport (NEPT) providers supply transport for the transport and clinical care of patients during home to hospital transfer, inter-hospital transfer, and hospital to home transfer. They may also offer first aid services at public events.

Please consult the responsible agency for more information and to ascertain the level of compliance (if any) that may be required.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility Requirements

To be eligible for this licence you must:

  • have a certificate from an approved body stating that your quality assurance plan is certfied
  • have ASIC company registration
  • provide Certificate of Business Name, issued by the Office of Business and Corporate Affairs
  • be a fit and proper person
  • provide a completed Financial Statement by a Certified Practising Accountant
  • provide infection control management plan
  • show your equipment and staff are suitable to be used in the service
  • show your arrangements for evaluating, monitoring and improving the quality of the service
  • pay any required fees.

Please consult the responsible agency for more information regarding eligibility requirements.

Ongoing Eligibility Requirements

It is an ongoing requirement of this approval that you provide relevant records and information as required by the agency. You must ensure that all the following records are accurately maintained:

  • patient care records
  • staff records
  • Quality Assurance Plan records.

Duration

The licence is valid for 2 years from the issue or renewal.

Approval Time

Within 60 days.

Administering agency

Department of Health and Human Services

Private Hospitals Branch

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Private Hospitals

Phone: 03 9096 2164
Email: privatehospitals@dhhs.vic.gov.au
Website: https://www2.health.vic.gov.au/hospitals-and-health-services/private-hospitals (Opens in new window)