You will need this authorisation if you intend to take or facilitate bookings for an on-demand passenger transport service. This authorisation extends to drivers who facilitate the bookings they complete themselves.
An on-demand booking service provider is a person or organisation who receives requests from paying customers for transport. The booking may be facilitated through an automated or semi-automated electronic system, including an application, website or any other means of communication.
Please consult the Contact Officer for more information.