Code of Conduct for the Supply of Electricity to Small Use Customers - Western Australia


You will be required to comply with this code if you intend to supply electricity to small use customers.

This code regulates the conduct of retailers, distributors and electricity marketing agents in order to protect the interests of customers. Small use customers are those who consume less than 160 MWh of electricity per annum.

Please consult the Contact Officer for more information and to ascertain the level of compliance that may be required.

Service type

Code of Practice

A code of practice can be either a legal requirement or non-legal requirement. Legal codes of practice are defined as a result of legislation. Non-legal codes of practice are defined by industry regulators and bodies.

Act(s) name

Electricity Industry Act 2004 WA

Administering agency

Economic Regulation Authority

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Enquiries Officer

Economic Regulation Authority

Operating address: Level 4, Albert Facey House
469 Wellington Street
Western Australia 6000
Mailing address: PO Box 8469
Perth BC, Western Australia
Phone: 08 65577900
Fax: 08 65577999
Website: Economic Regulation Authority (Opens in new window)