Code of Conduct for the Supply of Electricity to Small Use Customers - Western Australia


You will be required to comply with this code if you intend to supply electricity to small use customers.

This code regulates the conduct of retailers, distributors and electricity marketing agents in order to protect the interests of customers. Small use customers are those who consume less than 160 MWh of electricity per annum.

Please consult the Contact Officer for more information and to ascertain the level of compliance that may be required.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Act(s) name

Electricity Industry Act 2004 WA

Administering agency

Economic Regulation Authority

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Enquiries Officer

Economic Regulation Authority

Operating address: Level 4, Albert Facey House
469 Wellington Street
Western Australia 6000
Mailing address: PO BOX 8469
Perth BC, Western Australia 6849
Phone: 08 6557 7900
Fax: 08 6557 7999