Interim Code of Practice for Retirement Villages 2021 - Western Australia


You will need to comply with this code if you intend to operate a retirement village. Retirement villages provide accommodation, amenities and other services to people older than 55 years.

The aims of the code include:

  • promoting fair trading practices by setting out the rights and obligations of the retirement village and its residents
  • encouraging fairness in the operation of retirement villages
  • requiring the disclosure of all relevant information to people intending to become a resident
  • requiring the provision of contracts detailing the obligations and entitlements of residents and the retirement village
  • facilitating effective consultation between the retirement village and its residents
  • establishing appropriate mechanisms for resolving disputes.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Act(s) name

Fair Trading Act 2010 Western Australia

Administering agency

Department of Mines, Industry Regulation and Safety

Consumer Protection

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:


Consumer Protection

Department of Mines, Industry Regulation and Safety

Western Australia
Operating address: Level 2
140 William Street
Perth, Western Australia 6000
Mailing address: LOCKED BAG 100
East Perth, Western Australia 6892
Phone: 1300 304 054
Website: Consumer Protection (Opens in new window)