SafeWA for Businesses - Western Australia


If you are a business owner or operator in Western Australia you may need to keep a record of the contact information of staff, patrons and contractors who visit your premises for the purpose of contact tracing. It is up to the business owner to determine how they wish to collect relevant information. Potentially options include:

  • Western Australian Government's SafeWA app: provides an easy, safe and efficient digital contact register system. Use of this app is free and encouraged by Western Australian Health.
  • Paper-based register (e.g. pen and paper): suggested formats and templates are available to assist you on the 'SafeWA' website.
  • Electronic-based register (e.g. a form on a tablet at the front of your business or privately sourced alternative electronic platform or system for capturing contact details).

The businesses, venues and events that are required to collect information from customers are listed on the website.

Service type

Regulatory Obligation

An obligation defined in law. A business must comply with relevant services.

Act(s) name

Emergency Management Act 2005 Western Australia

Regulation(s) name

Extension of State of Emergency Declaration 21 May 2021 to 4 June 2021 Western Australia

Administering agency

Department of Health

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Coronavirus (COVID-19) Information Helpline

Department of Health

Western Australia
Phone: 13 COVID