Taxi Driver Code of Conduct - Western Australia


You are required to comply with the Taxi Driver Code of Conduct if you drive a taxi in Western Australia. The code has been developed to clearly describe:

  • Behaviour that customers expect from taxi drivers;
  • Taxi industry behaviour that is always unacceptable; and
  • Taxi drivers' rights.

Please consult the Contact Officer for more information and to ascertain the level of compliance (if any) that may be required.

Service type

Code of Practice

A code of practice can be either a legal requirement or non-legal requirement. Legal codes of practice are defined as a result of legislation. Non-legal codes of practice are defined by industry regulators and bodies.

Other resources

Task Business Structure Resources
Comply All Taxi Driver Code of Conduct - PDF (Opens in new window)

Act(s) name

Taxi Act 1994 WA

Regulation(s) name

Taxi Regulations 1995 WA

Administering agency

Department of Transport

Transport Services

Passenger Services

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.


Passenger Services

Transport Services

Department of Transport

Operating address: 20 Brown Street
East Perth
Western Australia 6004
Mailing address: GPO BOX C102
Perth, Western Australia 6839
Phone: 1300 660 147
Fax: 08 9218 3661