Taxi Driver Code of Conduct - Western Australia


You are required to comply with the Taxi Driver Code of Conduct if you drive a taxi in Western Australia. The code has been developed to clearly describe:

  • behaviour that customers expect from taxi drivers
  • taxi industry behaviour that is always unacceptable and
  • taxi drivers' rights.

Please consult the Contact Officer for more information and to ascertain the level of compliance (if any) that may be required.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Task Business Structure Resources
Comply All Taxi Driver Code of Conduct - PDF (Opens in new window)

Act(s) name

Taxi Act 1994 WA

Regulation(s) name

Taxi Regulations 1995 WA

Administering agency

Department of Transport

On-Demand Transport

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Customer Service

On-Demand Transport

Department of Transport

Operating address: 20 Brown Street
East Perth, Western Australia 6004
Mailing address: GPO BOX C102
Perth, Western Australia 6839
Phone: 1300 660 147