Code of Practice for Animal Boarding Establishments - Australian Capital Territory

Service summary

You will be required to comply with this code if you operate, or intend to operate, an animal boarding establishment. Animal boarding establishments are premises where you take care of other people's domestic animals for a fee. For the purposes of this code, domestic animals are limited to:

  • Dogs;
  • Cats;
  • Puppies; and
  • Kittens.

The code sets out the operational requirements that animal boarding establishments must comply with, including:

  • Housing;
  • Hygiene;
  • Management;
  • Health care;
  • Diet;
  • Exercise;
  • Transport;
  • Disposal of animals; and
  • Processes for lost, injured or deceased animals.

Please consult the Contact Officer for more information and to ascertain the level of compliance (if any) that may be required.

Service type

Code of Practice

A code of practice can be either a legal requirement or non-legal requirement. Legal codes of practice are defined as a result of legislation. Non-legal codes of practice are defined by industry regulators and bodies.

Administering agency

Transport Canberra and City Services
Parks and Territory Services Division
City Services

Act(s) name

Animal Welfare Act 1992 (Australian Capital Territory)

Regulation(s) name

Animal Welfare Regulation 2001 (Australian Capital Territory)

Contact details

Enquiries, Licensing and Compliance
Transport Canberra and City Services
Parks and Territory Services Division
City Services

Operating address:
Macarthur House,
12 Wattle Street
Australian Capital Territory 2601
Mailing address:
Canberra, Australian Capital Territory 2601




02 62075956

Supporting information


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To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

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