Disability Standards for Accessible Public Transport 2002 - Australian Government

Service summary

You will be required to comply with this standard if you intend to provide a public transport service. Transport services that must comply with this standard include:

  • Trams
  • Trains
  • Buses and coaches
  • Taxis
  • Ferries


  • Aircraft.

The standard sets out minimum compliance requirements for vehicles and premises used in your public transport service, including:

  • Accessibility
  • Boarding devices
  • Allocated spaces
  • Handrails and grab rails
  • Doorways
  • Lifts
  • Toilets
  • Symbols and signs


  • Access to information about transport services.

The standard provides transport operators and providers with certainty about their obligations and when complied with may provide operators with protection from complaints of unlawful discrimination. Not complying with the standard may be a breach of the law.

Please consult the Contact Officer for more information and to ascertain the level of compliance that may be required.

Service type

Code of Practice

A code of practice can be either a legal requirement or non-legal requirement. Legal codes of practice are defined as a result of legislation. Non-legal codes of practice are defined by industry regulators and bodies.

Administering agency

Attorney-General's Department
Civil Justice and Legal Services Group
International Law and Human Rights

Act(s) name

Disability Discrimination Act 1992 (Australian Government)

Contact details

Enquiries, Head Office
Attorney-General's Department
Civil Justice and Legal Services Group
International Law and Human Rights

Operating address:
3-5 National Circuit
Australian Capital Territory 2600


02 61416666

Supporting information


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