Approved manager (liquor) - Queensland

Service summary

Under the Liquor Act 1992, certain liquor licences require an individual licensee or an approved manager to be on site or reasonably available during ordinary trading hours and extended trading hours between 7am and 10am.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


For exemptions from having to employ an approved manager, refer to Guideline 43: approved managers.

Generally speaking, however, without an approved licensee or manager, or other person approved during a leave of absence, The Office of Liquor and Gaming Regulation (OLGR) may order the premises to close immediately and to remain closed until such time as the licensee returns, or a maximum fine of $11,000 may be imposed.

Eligibility requirements

Must Have

To be eligible as an approved manager, applicants:


This approval remains in effect for 5 years.

Note: Approved managers are issued a photo identification card.


All fees are indexed annually. Annual fees are payable by 31 July each year.

The OLGR credit card payment authority form can be used for credit card payments of all OLGR fees.

OLGR will not accept credit card details by fax or email, including PDF attachments. If an email is received with credit card details, it will be deleted immediately and your form will not be processed. This is in accordance with the Payment Card Industry Data Security Standard.


Application for renewal of an approved manager.


Application for approval as an approved manager (approval for 5 years).


There are 2 different ways to apply to the Office of Liquor and Gaming Regulation (OLGR) to become an approved manager:

1.    Complete the online form.  
2.    Complete Form 82: Application for liquor and gaming individual employees.

Note: The online form gives you 24 hour access to upload the required documentation and pay the prescribed fee. Otherwise you can complete Form 82 and mail it to OLGR.


Licensees can change their approved manager at any time, as long as there is always an approved manager on site or reasonably available during ordinary trading hours and on site during any period of approved extended trading hours after 12 midnight. You are not required to notify OLGR of the change.

Transfer details

This approval cannot be transferred.

Additional information

Liquor guidelines

A range of liquor guidelines have been developed to help new licensees with the application process and their compliance obligations, including:

Administering agency

Department of Justice and Attorney-General
Office of Liquor and Gaming Regulation
Licensing Division

Act(s) name

Liquor Act 1992 (Queensland)

Regulation(s) name

Liquor Regulation 2002 (Queensland)

Contact details

Department of Justice and Attorney-General
Office of Liquor and Gaming Regulation
Licensing Division

Operating address:
63 George Street
Brisbane, Queensland 4000
Mailing address:
Locked Bag 180
City East, Queensland 4002


13 QGOV (13 74 68)


07 3872 0998

Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.