Accident Towing Operator / Depot Manager Accreditation - Victoria

Service summary

You will require this accreditation if you intend to operate a tow truck depot. This accreditation applies to persons employed by a tow truck operator who intends to delegate the management of their depot. As an accredited operator, you automatically retain the legal responsibility for the depot manager duties unless you appoint an accredited depot manager.

You do not need to apply for depot manager accreditation if you have already applied for operator accreditation, as this covers you for both.

It is illegal to operate an accident towing service unless you are an accredited operator.

Please consult the responsible agency for more information and to ascertain the level of compliance (if any) that may be required.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this accreditation you must:

  • complete a National Police Record Check
  • provide 2 passport size colour photos of yourself
  • be of good character, health and technical ability
  • pay any required fees.

Individuals or corporations can apply. When a company applies, it must nominate a responsible person.

Please consult the responsible agency for more information.


Ongoing requirements

Operators and depot managers must maintain compliance with industry standards, requirements for record keeping, and the use of standard documents.


5 years.


ApplyApplication$74.60Fees for 2016-17.
GeneralDuplicate Certificate$25.10Fees for 2016-17.
Variation$194.90Vary the hours of operation for a specified depot outside of Melbourne controlled area. Fees for 2016-17.

Approval time

90 days but longer if more information is required.

Administering agency

Department of Economic Development, Jobs, Transport and Resources

Act(s) name

Accident Towing Services Act 2007 (Victoria)

Regulation(s) name

Accident Towing Services Regulations 2008 (Victoria)

Contact details

Accident Tow Truck Industry
Department of Economic Development, Jobs, Transport and Resources

Operating address:
Accident Towing
12 Lakeside Drive
Burwood East, Victoria 3151


03 9881 8787

Supporting information


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