Crowd Controller Licence - Western Australia

Service summary

You will require this licence if you intend to act as a crowd controller. A crowd controller is sometimes known as a bouncer or doorman. Crowd controllers, as part of their duties in any licensed premises, place of entertainment or public or private event or function:

  • control or monitor the behaviour of people
  • screen people seeking entry and
  • remove people for behavioural reasons.

You may not require this licence if you are working as an usher, ticket collector or turnstile operator at an unlicensed venue. You may only work as a licensed crowd controller if you are employed by a crowd control agent, unless you are a sole trader, in which case you will also require a crowd control agent's licence, which must be applied for separately.

Please note that as a crowd controller you are not permitted to carry any weapons whilst performing crowd control activities.

If you are an interstate visitor and hold an equivalent licence in your home state or territory, you may be able to apply for a temporary licence of up to one year. Please consult the Contact Officer for more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this licence you must:

  • be over the age of 18
  • be deemed a fit and proper person
  • provide two personal character references
  • possess a current First Aid Certificate
  • have evidence of your completion of a Certificate 2 in Security Operations with an approved training provider
  • agree to the Security Industry Code of Conduct
  • have successfully completed a written examination based on the content of your training course;
  • complete the required forms and
  • pay the prescribed fees.

You may be required to give your fingerprints and palm prints.

Please consult the Contact Officer for more information regarding eligibility requirements.



Licences are initially issued for one or three years. Licences are renewed for three years thereafter.



One year or less.


One to three years.


Fingerprint fee.



You must submit your application form in person. Do not sign your form until you present it to the Licensing Agency.

Approval time

New applications will be processed in 30 working days. Renewals and endorsements will be processed in 20 working days.

Administering agency

WA Police
Police Licensing Services

Act(s) name

Security and Related Activities (Control) Act 1996 (Western Australia)

Regulation(s) name

Security and Related Activities (Control) Regulations 1997 (Western Australia)

Contact details

WA Police
Police Licensing Services

Operating address:
Level 1, Mason Bird Building
303 Sevenoaks Street
Western Australia 6107
Mailing address:
Locked Bag 9
East Perth
Western Australia 6892

Toll Free:

1300 171 011


08 9454 1533

Supporting information


The information contained on the Australian Business Licence and Information Service (ABLIS) web site, or via packages or other sources is intended for general guidance only.

To the full extent permitted by law, the Federal, State, Territory and Local Governments make no representations or warranties (expressed or implied) in relation to the information, including its accuracy, currency or completeness.

The business information provided does not constitute professional or legal advice, nor is the use of any third party resource an endorsement of the information contained, the associated organisation, product or service. It is recommended that you obtain appropriate professional and /or independent legal advice to ensure that the material provided here is relevant to your particular circumstances.

To the full extent permitted by law the Federal, State, Territory and Local Governments, their employees and agents do not accept any liability for any reason, including without limitation, liability in negligence, to any person for the general information which is provided herein, or in respect of anything, including the consequences of anything done, or not done, by any such person in whole or partial reliance upon the information.