Energy Efficiency (Cost of Living) Improvement (Record Keeping and Reporting) Code of Practice - Australian Capital Territory


You must comply with this code of practice if you provide energy under the National Energy Retail Law Act. It sets out minimum record keeping and reporting requirements for energy suppliers. There are also other activities that when undertaken need to comply with these requirements, including:

  • building sealing activities
  • exhaust fan sealing activities
  • ventilation opening sealing activities
  • thermally efficient window installation
  • retrofit thermally efficient glazing
  • thermally efficient window covering installation
  • window pelmet installation
  • residential space heating and cooling activities
  • residential hot water service activities
  • residential lighting activities
  • residential appliance activities.

For a complete list of all activities please see the attached document.

Please consult the Contact Officer for more information and to ascertain the level of compliance (if any) that may be required.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Act(s) name

Energy Efficiency (Cost of Living) Improvement Act 2012 Australian Capital Territory

Administering agency

Australian Energy Regulator

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:


Australian Energy Regulator

Mailing address: GPO BOX 520
Melbourne, Victoria 3001
Phone: 1300 585 165