Minimum Service Standards for Hire Car Services - ACT - Australian Business Licence and Information Service

Description

You will need to comply with these service standards if you intend to operate a hire car service in the Australian Capital Territory. The standards outline minimum service standards for a range of operational matters, including:

safety
customers
handling lost property
record keeping
motorbikes used in hire car services.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Task	Business Structure	Resources	Important
Comply	All	Road Transport (Public Passenger Services) Hire Car Services - Service Standards (Opens in new window)	Important

Act(s) name

Road Transport (Public Passenger Services) Act 2001 Australian Capital Territory

Regulation(s) name

Road Transport (Public Passenger Services) Regulation 2002 Australian Capital Territory

Administering agency

Chief Minister, Treasury and Economic Development Directorate

Road Transport Authority

Contact details

**Please use these contact details for help or more information:**

Hire Car Services

Road Transport Authority

Chief Minister, Treasury and Economic Development Directorate
Australian Capital Territory
Mailing address:	PO BOX 582 Dickson, Australian Capital Territory 2602
Phone:	13 22 81
Email:	hirecarservices@act.gov.au
Website:	Driving, Transport and Parking (Opens in new window)

Supporting information

Hire Car and Hire Motorcycle Accreditation (Opens in new window)

Minimum Service Standards for Hire Car Services - Australian Capital Territory