Minimum Service Standards for Hire Car Services - Australian Capital Territory

Description

You will need to comply with these service standards if you intend to operate a hire car service in the Australian Capital Territory. The standards outline minimum service standards for a range of operational matters, including:

  • safety
  • customers
  • handling lost property
  • record keeping
  • motorbikes used in hire car services.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Act(s) name

Road Transport (Public Passenger Services) Act 2001 Australian Capital Territory

Regulation(s) name

Road Transport (Public Passenger Services) Regulation 2002 Australian Capital Territory

Administering agency

Chief Minister, Treasury and Economic Development Directorate

Road Transport Authority

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.